Process to Practice Summit 2026

Who will attend

Process to Practice Summit 2026 brings together professionals accountable for process integrity, operational performance, and scalable ways of working across their organisations.

It’s designed for those who sit at the intersection of process, systems and people, the leaders responsible for improving workflows, embedding standards, applying automation thoughtfully, and ensuring operational excellence.

This event is ideal for leaders responsible for:

Process & Operational Excellence

Process Improvement, Operational Excellence, Continuous Improvement, Lean, Six Sigma, BPM
Automation & Digital Enablement

Intelligent Automation, Workflow, RPA, Process Platforms, Business Analysis
Operations & Service Delivery

Shared Services, Customer Operations, Contact Centres, Plant & Production, Reliability
Governance, Knowledge & Process Ownership

Process Governance, Knowledge Management, Digital Workplace, Communities of Practice
Transformation & Capability

Enterprise Transformation, Change Management, Capability Development

If your role involves fixing flow, improving efficiency, reducing friction, embedding standards, or scaling better ways of working, this event is for you.

Why Attend

Elevating processes & operations to improve how work really gets done

Attendees will leave ready to:

Close the gap between documented processes and operational reality

Go beyond optimising isolated functions and instead fix end-to-end workflow

Apply automation & AI to amplify good design, not mask broken work

Embed continuous improvement habits that actually stick

Use process mining and data to expose hidden bottlenecks and rework

Understand how people interact with systems and design work around human capability & operational conditions

Measure operational performance using metrics that truly matter

Scale and standardise improvement without breaking what works

Optimise the bottom line of better: Sustainable process improvement starts with the basics

Understand future of AI for enterprise

Bridging work-as-imagined and work-as-done

How to diagnose structural vs execution problems

Download the brochure for more information on the full agenda and speaker line-up

Click here to download

Quest has an established history of providing reliable, high quality conferences. Process to Practice Summit 2026 is an opportunity for our thousands of past delegates and new attendees to come together in one place to Meet. Learn. Grow.

Quest Events recognises the First Peoples of this nation and their ongoing connection to culture and country. We acknowledge First Nations Peoples as the Traditional Owners, Custodians and Lore Keepers of the world's oldest living culture and pay respects to their Elders past, present and emerging.

Who attends and why?