Who attends and why?
Who will attend
Process to Practice Summit 2026 brings together professionals accountable for process integrity, operational performance, and scalable ways of working across their organisations.
It’s designed for those who sit at the intersection of process, systems and people, the leaders responsible for improving workflows, embedding standards, applying automation thoughtfully, and ensuring operational excellence.
This event is ideal for leaders responsible for:
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Process & Operational Excellence
Process Improvement, Operational Excellence, Continuous Improvement, Lean, Six Sigma, BPM
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Automation & Digital Enablement
Intelligent Automation, Workflow, RPA, Process Platforms, Business Analysis
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Operations & Service Delivery
Shared Services, Customer Operations, Contact Centres, Plant & Production, Reliability
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Governance, Knowledge & Process Ownership
Process Governance, Knowledge Management, Digital Workplace, Communities of Practice
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Transformation & Capability
Enterprise Transformation, Change Management, Capability Development
If your role involves fixing flow, improving efficiency, reducing friction, embedding standards, or scaling better ways of working, this event is for you.
Why Attend
Elevating processes & operations to improve how work really gets done
Attendees will leave ready to:
Close the gap between documented processes and operational reality
Go beyond optimising isolated functions and instead fix end-to-end workflow
Apply automation & AI to amplify good design, not mask broken work
Embed continuous improvement habits that actually stick
Use process mining and data to expose hidden bottlenecks and rework
Understand how people interact with systems and design work around human capability & operational conditions
Measure operational performance using metrics that truly matter